Privacy Policy

Overview

Complyer ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our compliance automation platform.

Information We Collect

Account Information

When you connect via Slack, we receive:

• Your Slack user ID and workspace ID
• Display name and email address
• Profile picture URL

Workflow Data

To provide our service, we store:

• Approval workflow configurations
• Request submissions and form data
• Approval decisions and comments
• Audit logs of all actions

Usage Data

We automatically collect technical information including browser type, device information, and interaction logs to improve our service.

How We Use Your Information

• To provide and maintain the Service
• To authenticate users via Slack
• To process approval workflows
• To send notifications about requests
• To generate analytics and audit reports
• To improve our Service
• To communicate important updates

Slack Integration

Our Slack integration requires certain permissions to function. We only access data necessary for the Service:

• Reading workspace member information for approver assignment
• Sending messages for approval notifications
• Receiving slash commands and button interactions

We do not read private messages, channels you haven't added us to, or any data unrelated to compliance workflows.

Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Infrastructure providers (hosting, database) who process data on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security assessments. For more details, see our Security page.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Audit logs are retained for compliance purposes. You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent where applicable

To exercise these rights, contact us at privacy@complyer.ai

Cookies

We use essential cookies for authentication and session management. These are necessary for the Service to function and cannot be disabled. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at privacy@complyer.ai